FREQUENTLY ASKED QUESTIONS

We get it. your time is precious, and you want answers fast. Our FAQ page is here to give you quick insights into everything you need to know about our cleaning services. Whether you're wondering about pricing, our process, or have some specific cleaning needs, we’ve got you covered. Take a look around, and if something’s still on your mind, don’t hesitate to reach out — we’re always here to help!

Yes! We offer eco-friendly, non-toxic products for all our cleaning services. If you prefer traditional cleaning products instead, we’ve got those too — just let us know your preference when booking!
For most standard cleans, we usually send one cleaner. For larger jobs — like move-out or deep cleans — we’ll send a team of 2 to 4 cleaners, depending on the size and needs of the space.
As often as you need! We offer flexible scheduling — whether it’s a one-time clean, weekly, bi-weekly, or monthly service. Just choose what works best for your lifestyle.
Our cleaning professionals are fully equipped with all the necessary supplies and equipment to clean your home effectively. However, if you have specific preferences, we’re open to discussing them.
Catch us on Instagram and Facebook — we’re always posting what we’re up to! From satisfying before & afters to behind-the-scenes moments, cleaning tips, and team highlights — come hang out and see the magic happen.
Your security is our top priority. All our cleaners go through background checks and are trained to treat your home like their own. Plus, we keep your personal info safe and confidential, so you can relax knowing we’ve got you covered.
Absolutely! Our standard, deep cleaning, and move-in/move-out services are perfect for all kinds of residences — from apartments and vacation rentals to single-family homes. We’ve got every corner covered to make your space spotless and stress-free!
Getting started is a breeze! Just hit us up through our website or give us a call, and we’ll walk you through booking your first clean and figuring out exactly what you need. Simple, fast, and stress-free!
Do you have a cancellation policy?
We ask all clients to please kindly give us a minimum of 48 hours notice for cancellations. If you do cancel with less than 48 hours notice, we have a $50 per cleaner cancellation fee.
Yep, we can clean behind your big appliances! We just ask that you or someone else pull them out before we get started. For safety reasons, we don’t move heavy appliances ourselves, but we’ll make sure everything’s spotless once they’re out of the way.
Yes, we offer 5% off for bi-weekly or weekly cleaning services.